Konecranes

Company Overview

Konecranes is the world-leading lifting solutions and services provider who employs about 7,500 people in 41 countries. Its operations are organized into three global business divisions: heavy lifting, standard lifting and service.

Challenges

Multiple IT systems with dispersed customer data

Solutions

Konecranes implemented Syncron’s Global Customer Master enables them to create enterprise-wide customer records, flexible infrastructure to easily integrate future acquisition, gain business benefits and visibility.

Results

• Consolidated customer information enhances business opportunities
• Improved visibility and effectiveness
• Reduced risk for data-entry errors
• Topical information and higher quality data

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