Syncron’s Order Management software enables users to control and streamline the order process from order capturing, to fulfillment and settlement, in a complex supply chain environment involving several ERP systems. Order Management integrates the order process across sales channels, warehouses and suppliers, providing full visibility and process automation.
Supply chain performance improves by connecting and collaborating with customers, suppliers and service providers throughout the quote to cash lifecycle. The order hub transforms the process from orders coming in through multiple sales channels and how the orders are fulfilled by multiple warehouses and your suppliers.
The software’s Business Process Platform (BPP) architecture supports configurable workflows and automated fulfillment processes without code customization, including a seamless integration into current architectures and business processes. Syncron’s Order Management solution captures multi-channel demand from sources including the built-in web order desk, EDI, XML, and any other web storefronts.
Regardless how complex a supply chain or IT architecture is, a complete Order Management process should provide:
Syncron’s Order Management solutions provides a smooth and cost efficient process for managing product returns. It simplifies refunds to customers and the return of inventory to you or your suppliers for quick resale.