Capture multi-channel demand and orchestrate fulfillment

Syncron Distributed Order Management synchronizes demand and supply optimally. It transforms how you orchestrate sales orders coming in through multiple sales channels and optimizes multi-channel fulfillment.

Benefits:

  • Optimized sourcing
  • Increased order fill rates
  • Reduced inventory
  • Reduced number of backorders
  • Cut freight costs

Request Price Quote for Distributed Order Management

The Syncron Distributed Order Management solution aggregates and prioritizes all orders from all different sales channels, and optimizes order sourcing from multiple distribution locations and supplier sites. It supports common order types in the order book such as customer orders, supplier orders, replenishment orders and return orders. Different business rules are applied for managing and prioritizing the different order types in the most efficient way. This enables your business to increase on-time deliveries and fulfill orders in the most cost efficient manner.

Intelligent order allocation
The sophisticated order placement rules let you define from which location the parts should be shipped to get the optimal sourcing set-up. The solution operates a per order line basis, which means that order lines can be sent to various distribution locations including supplier sites.

Each order line easily follows a unique process based upon order, item or customer-related attributes or business rules. The solution will provide the capability to make intelligent allocation, sourcing and re-ordering decisions based on current inventory, current demand, in-transit inventory and fulfillment lead times.

Direct shipment
Based on your requirements and supply chain set-up you can define direct shipment from external suppliers to your end-customers when applicable. Syncron Distributed Order Management will automatically create the required purchase orders and produce the sales orders for suppliers involved in the fulfillment. Order splitting and order merging ensures that the consolidated order information is maintained.

Real-time inventory visibility
Distributed Order Management provides real-time visibility of current inventory across extended supply networks. It gives you an instant and harmonized view of all inventories across multiple locations and in-transit, both within the organization as well as those belonging to customers and suppliers.

Visibility ensures your delivery commitments are realistic with accurate available-to-promise (ATP) responses to customer order enquiries. The solution also provides net pricing information for specific items and customers. By linking your Customer Master Data, Item Master Data and Price Management solutions, all customer order enquiries can be answered directly with a global automated order process.

Order tracking
As important as real-time inventory visibility is order tracking, which captures and links all fulfillment activities throughout the supply chain, end-to-end, and makes a single transparent view of order information and delivery status available to all parties involved in the fulfillment. Deviations from the original order promising in terms of delivery dates, parts, products and prices are identified and alerted.

It helps you react quicker to deviations and delays in delivery, monitor delivery performance and consequently improve customer service. This provides a complete, transparent and real-time view of the delivery status and fulfillment activities as well as a consolidated view of the company's delivery performance.

Invoicing and payment tracking
Receive faster payments with automated invoice generation and sending in coordination product shipment. Syncron Distributed Order Management triggers the finance system to have the invoice created and populated with complete order information.

The sent invoice is linked back to Syncron Global Order Management giving a consolidated order view. Payment tracking allows you to keep track of your customer payments, having it fully linked to the order for reporting and credit approval. All information and activity related to that order is now contained in a single repository — providing a single version of the record.

One consolidated view
The Distributed Order Management solution is flexible and easy to configure, supporting you in enhancing and changing sourcing strategies over time. The solution will provide you with a complete and accurate view of your worldwide inventories and orders, in real time, across all your various business systems.

With Syncron Distributed Order Management you increase supply network flexibility and efficiency while meeting customer delivery expectations. All information from customer sales orders to the tracking of payment is consolidated in the system.

Learn more on how Syncron solutions can help your business, request more info today.