JCB
JCB utilize Syncron's Global Inventory Management solution on a Software as a Service (SaaS) basis to manage a worldwide service parts supply chain from its distribution centers to the dealers. JCB increased service levels by over 7% points and established a more efficient inventory management process.
JCB achieves a 7.4 percent-point higher customer service level for service parts, ensuring customers get the right part when they need it.
Chris Buckler, General Manager World Parts Operations, JCB Service
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Volvo Construction Equipment
The Syncron Global Order Management solution provides a single point of contact between customers and the business, and easily deals with changes in business processes. Volvo improved their customer service through the single order interface and fully automated order process.
Thanks to Syncron, Volvo CE Division Customer Support now has the necessary logistic prerequisites in place to easily grow and change its order structure.
Kenneth Bergström, Volvo CE
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Global Inventory Management is an effective solution capable of handling problem items autonomously. Syncron increased Volvo CE’s service level to 95% by optimizing the flow of goods and improving the level of transparency across the supply chain.
Unlike other forecasting systems, Syncron’s solution can optimize inventory for slow-moving items just as well as for high-frequent articles, which is critical to our business.
Jan Paulsson, Volvo CE
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Syncron’s Global Price Management supports Volvo CE’s end-to-end pricing process along with maintaining a hierarchy of price lists, discounts, charges and price strategies.
The Syncron Global Price Management solution enables Volvo CE to focus on more value adding activities by reducing the complexity of our pricing process.
Ehsan Soltani, Volvo CE
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Mazda Europe
Since the early 1990s, Syncron has helped Mazda Motor Logistics Europe achieve high customer-service levels and outstanding inventory turnover — thanks to a fully automated demand forecasting and replenishment planning process.
Our main reason for staying with Syncron’s solution is the continuously high parts availability that we’ve been able to offer our customers, while maintaining minimal inventory levels.
Jean-Marie van Delm, Mazda Europe
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Atlas Copco
Syncron Global Order Management
Atlas Copco can now have very fast access to online order information, information that is combined in one view from our different ERP-systems. I know also our management was impressed when presenting the AC Connect website.
Kristel Pyl, Atlas Copco Project Manager
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Konecranes
Global Customer Master is an invaluable functional solution, facilitating better business transactions. Konecranes experience more complete and better quality information through consolidated customer data, enhancing business opportunities.
Syncron proved to be reliable and very flexible—something you unfortunately can’t say about most IT vendors.
Mikko Strömberg, Konecranes
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Metso Minerals
The Syncron Global Inventory Management solution quickly optimizes inventory levels and availability, delivering tangible results to the business. Metso Minerals realize significantly reduced working capital in stock and improved “order to delivery” lead time.
Within only three to six months of using the Syncron solution, our sales and service units started to realize multiple benefits.
Mikko Vepsalainen, Metso Minerals
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Lantmännen Maskin
Syncron’s Global Inventory Management solution delivers real business improvement, generating significant benefits that impact both the customer and the business. Lantmännen Maskin saw improved visibility across the supply chain, increasing service levels to 96% and greatly improving turnover rate, ultimately improving bottom-line performance.
We increased our central warehouse service levels from 88% to 96% - far exceeding our expectations. At the same time, we doubled the speed of inventory turnover.
Claes Hersner, Lantmännen Maskin
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Alfa Laval
Syncron Global Customer Master
One press of the button is enough to generate a complete and comprehensive picture of all our customers and partners worldwide.
Klas Wimmerst, Alfa Laval
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Renault Trucks
Syncron Global Inventory Management
Renault Trucks dealers’ service levels increased by 5 points to above 95%, thanks to an improved parts inventory planning process and automatic inventory replenishment.
Renault Trucks
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Learn more on how Syncron solutions can help your business, contact us today.