What a Year for Syncron! 2016 Closes with 67% Increase of ACV

2016 ended with a bang for the Syncron family — an annual contract value (ACV) increase of 67% year-over-year to be exact. This growth comes at a perfect time for the after-sales service industry, for with new sales of durable goods seemingly plateauing worldwide throughout 2016, manufacturers are regularly turning to after-sales service to positively influence revenue, profits and […]

Don’t Fear the Amazon: How Price Management Can Be Your Most Valuable Weapon

If George R. R. Martin were writing the story of aftermarket auto parts business, brick-and-mortar retailers like Auto Zone, O’Reilly Auto Parts, Advance Auto Parts would be the respective Westeros, while online behemoth Amazon would be the ominous army of impending White Walkers. Well, folks – Winter is coming. Late last month, the inevitable happened […]