Service Parts and the Uptime Era: 3 Things Manufacturers Need to Be Thinking

Service part availability has always been a stumbling block for manufacturers and their after-sales service organizations. And while there’s always conversation around service parts management among after-sales service pros, the status quo isn’t cutting it anymore. Disruption from whirlwinds like Amazon, millennials in the workforce, emerging technology and rapidly evolving customer expectations are creating huge […]

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Product Uptime and the 4th Industrial Revolution: Digital Transformation

Last week the Syncron team returned from the Professional Pricing Society (PPS) fall conference in San Diego, California, where 492 attendees gathered to learn from some of the best pricers in the industry – and to uncover the expanding scope of pricing today. With a theme of data, change management, and the profit landscape, the […]

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