Service part availability has always been a stumbling block for manufacturers and their after-sales service organizations. And while there’s always conversation around service parts management among after-sales service pros, the […]
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Month: November 2017
Downtime by the Numbers: The Cost, The Data, and the Benefits of Predictive Maintenance
Yesterday, while in the middle of a work frenzy, my WiFi went down. With one failed router, my computer went from a high-tech hub with team wide communication applications and […]
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Millennials Expect Exceptional After-sales Service Experiences: Can Manufacturers Handle It?
Syncron has seen the world of after-sales service change immensely over the years. From the way we deliver goods to customers, to the way stocks are maintained, manufacturing and after-sales […]
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Product Uptime and the 4th Industrial Revolution: Digital Transformation
Last week the Syncron team returned from the Professional Pricing Society (PPS) fall conference in San Diego, California, where 492 attendees gathered to learn from some of the best pricers […]
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