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Value-Based Pricing Through the Service Part Lifecycle

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Month: March 2018

Value-Based Pricing Through the Service Part Lifecycle

Price is a key success factor in service, particularly in after-sales, but the best pricing approach uses a value-based pricing methodology that considers the unique aspects of service parts. A […]

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Posted in Price Management

Service Pricing: The Key Success Factor in After-Sales Service

People inherently understand the value of good after-sales service. Who can forget a trip to Disney or a stay at a world class hotel – their first truly outstanding experience […]

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Posted in Price Management

Amazon and The eCommerce Effect on Manufacturing Today

The Amazon Effect: By serving up goods at an almost laughably competitive price difference than most storefronts, along with a delivery time and tracking experience that resembles the perfect blend […]

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Posted in Uncategorized

Aftermarket Spare Parts and 3D Printing: Is the Technology Worth the Investment?

What comes to mind when you hear the term 3D printing? Medical devices? Aftermarket spare parts? Robots taking over the world? Don’t worry – even if Alexa is starting to […]

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Posted in Uncategorized

Gene Metheny on 4 Major Trends that Could Fundamentally Change Entire Industries

Over the past few months, we’ve been sharing incredible insights from industry thought leaders into this year’s trends and topics affecting after-sales service. From a deep dive on usership and […]

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Posted in Uncategorized

Changing Customers and the Evolution of Service Expectations

A large part of our changing world is the continuation of emerging technologies that are affecting after-sales services. From drones, to augmented reality, IoT, autonomous vehicles, 3D printing, and more, it’s […]

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Posted in Uncategorized

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Recent Posts

  • From Skills Gaps To Skills Enablement: Paving the Way for the Next Generation of Industrial Engineers
  • From Outdated to Updated: 4 Steps to Service Transformation
  • Balancing Aftermarket Service with Rising Costs: 500 Executives Weigh In
  • The High Cost of Neglecting Service Parts Planning
  • Build a Resilient Aftermarket Service Business (Part 3)

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