In the proverbial stadium that is emerging technology, the blockchain wave is catching on, and it’s changing the after-sales service game for the better. The tech itself is constantly evolving — be it developmental or the way it’s governed and regulated – and it’s set to be worth nearly $8B by 2024. And, as expected, […]
Month: May 2018
Industry 4.0 Opens New Untapped Potentials in After-sales Service
Does selling data dilute your brand? Will Industry 4.0 impact your core business negatively – and is the digitization tradeoff worth it? How willing will people be to pay? Is it in high demand… and do people really care? Earlier this month, the Syncron team touched down in Chicago for the 29th Annual Spring Pricing Workshops […]
Are You Investing in Value-Driven Change?
Why would you invest in revenue management? Imagine your company is under economic pressure and the panic button is on. You’re surrounded by innovators who believe in you and in value. After all, you were hired because you did a great job somewhere else, and your company needs you as a change agent… Earlier this […]
7 Digitization Lessons Learned from Digital Heroes
If you had to classify your digitization knowledge, would you consider yourself a digital hero, a digital follower or digitally naïve? When it comes to pricing in a digital world – it’s crucial to know where you stand. Last week, the Syncron team touched down in Chicago for the 29th Annual Spring Pricing Workshops & Conference […]
Uptime: The Most Disruptive Change in Pricing History
Hot on of the heels of Field Service USA, the Syncron team is already back on the road. From coast to coast, this team’s covering all the industry’s best after-sales events. This time, we’re in Chicago for the 29th Annual Spring Pricing Workshops & Conference at the Loews Chicago O’Hare Hotel. The event is hosted […]
Should Customers Have the Right to Repair?
Customer expectations continue to increase – companies like Amazon, Uber and Zappos have cultivated an on-demand mindset where customers expect what they want to arrive when they want it – and all for a reasonable price. This attitude is no different when it comes to service. When equipment is down, regardless if it is a […]