As 2018 comes to a close, we’re looking back at some of the most memorable posts of the year. From top manufacturing news stories to world-class industry events, thought-provoking content and Syncron organizational milestones – we covered it all. So, whether you missed out on one of these posts the first time around, or you’re […]
Month: December 2018
Relive a Year in After-sales Service with Syncron Wrapped 2018
The holidays are here and it’s time to relax, recharge and reboot. And, what better way to do so than to curl up by the fire with a cup of hot cocoa and a Syncron Orange Paper! As our gift to you, we’re wrapping a bow around our three latest Orange Papers – plus a […]
2018 Year in Review: The 5 Biggest News Stories Impacting Manufacturing
As another year comes to a close, we’re reflecting on some of the major manufacturing news stories that defined the industry in 2018. Manufacturing news took center stage in the mainstream media, as the last 12 months saw an unpredictable global political climate and new technology innovations spur the industry to establish new ways of […]
Back By Popular Demand: The 2019 After-sales Service Predictions are Here!
For decades, the balance of power in the customer experience has been shifting. Simple, fast, automated B2C experiences have raised B2B expectations, where the latter desires the ease of the former. The psychology of the buyer is changing, where service just about outweighs any other aspect of a tangible product. But, over the last year, this […]