The heavy trucking industry is booming and there isn’t a slowdown in sight. The number of in-service Class 8 trucks (U.S.) is expected to hover around 3.76 million between 2019-2023 […]
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Month: February 2019
Why Adopting the Right Technology is Crucial to Making Servitization a Reality
New and emerging technology has always played a key role in manufacturing. But, the adoption of that technology is where true industry revolution takes place. It determines who will rise […]
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3 Lessons Brands Can Learn from Southwest’s ‘Operational Emergency’
This past weekend, Southwest Airlines experienced more cancellations and delays than any other U.S. airline, causing the company to declare a rare state of ‘operational emergency.’ Since Friday, more than […]
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How Optimized After-Sales Service Lays the Groundwork for Maximized Product Uptime
For most heavy equipment, a key measure of effectiveness is reliability. And, for paving equipment specifically, equipment downtime can be downright catastrophic – leading to lost revenue, productivity and more. […]
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The 3 People Primed For Service Transformation in 2019
People are the core of after-sales service organizations, making up the workforce that keeps engines running and processes improving. And, despite a natural resistance to change during the evolution of […]
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Game Changers: A Major Disruption Hidden in Plain Sight
They say there’s a difference between product evolution and disruptive innovation. Where one simply improves, recreates or makes additions to a process, the other completely flips a process on its […]
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