2020 is set to be a monumental year in many ways – the start of a new decade, a contentious U.S. election season and more. And with 76 percent of […]
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Month: February 2020
Megatrends & Spare Parts Management (SPM) Solutions
Spare Parts Management (SPM) Solutions Megatrends are shifts in behavior or attitude that are large, transformative, global and cross-industry in impact. The megatrends discussed below appear pivotal to shaping parts […]
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Service Parts eCommerce: Best practices for OEMs, dealerships and solution developers
Service Parts eCommerce Best practices for OEMs, dealerships and solution developers Parts eCommerce is the fastest growing segment of fixed operations (a.k.a., ‘aftersales’ and ‘aftermarket’) – it’s projected to reach […]
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2019 in Review and a Look Ahead
Originally featured as an article on David Reiling’s LinkedIn profile. As CCO at Syncron, my team’s focus in 2019 has been on enabling, supporting, sustaining, growing and – most importantly […]
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5 Critical Success Factors for Global Warranty Implementation
Global Warranty Implementation A recent webinar included a discussion of Critical Success Factors for Global Warranty Implementation. Implementing a global warranty system can be a very challenging and complex project. […]
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