Around the world, businesses are facing an unforeseen and unprecedented economic downturn – COVID-19 has led to one of the fastest economic shocks in history. From every challenge, however, leaders can emerge stronger and more resilient than ever. And in a time of economic uncertainty, there are immediate measures businesses can take to reduce margin […]
Month: March 2020
Maximizing Service Business Profitability and Customer Experience in Economic Downturns
Manufacturers around the world are currently facing an unforeseen economic downturn, creating feelings of uncertainty and stress for both employees and customers. However, I believe when challenges like these present themselves, as leaders we must act quickly to instill feelings of security and productivity not only for our teams, but also for our end-users. So, […]
Navigating Coronavirus Supply Chain Disruptions
We know this is an unprecedented time of uncertainty in your business, which is why Syncron is committed now more than ever before to empower our customers to deliver exceptional after-sales service experiences. In order to provide specific guidance on how you might respond to the aftermarket effects of the current Coronavirus (Covid-19) outbreak, we […]
Syncron’s Commitment to Customers During the COVID-19 Outbreak
Update as of 16 April 2020: In many parts of the world, we have now been working remotely for more than one month. As we have stated previously, the health and wellbeing of our global customers and employees remains our top priority. One thing I have found particularly poignant during these unprecedented times is people’s […]
Older Vehicles: A New Revenue Driver for Auto Dealers and OEMs?
While sales of new vehicles may seem like the most obvious source of revenue for auto manufacturers and dealerships, older vehicles may hold the key to unlocking a new stream of income. According to a recent Automotive News article, new car sales saw a post-recession boom starting in 2010, with sales increasing every year until […]
The Women Driving Innovation at Syncron
In my role at Syncron, I am part of the company’s executive team and am responsible for the Employee Success organization – a team of more than 30 employees across Europe, North America and Asia. Our focus, as the name suggests, is to make our employees – and in turn our business – as successful […]