OEM Service Lifecycle Management Automation Impacting Net Promoter Score Net promoter score (NPS) is one of the most widely used methods to identify customer satisfaction and loyalty. It’s a comprehensive […]
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OEM Service Lifecycle Management Automation Impacting Net Promoter Score Net promoter score (NPS) is one of the most widely used methods to identify customer satisfaction and loyalty. It’s a comprehensive […]
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Last month we welcomed Syncron’s new CEO, Dr. Friedrich “Fritz” Neumeyer, to our Stockholm office. While starting a new position in the middle of a global pandemic may not be […]
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Welcome back! If you missed part one of this series, you can read it here. Be sure to check out our recent Back to Basics posts, too, where we covered […]
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For OEMs collecting IoT-connected product information, the benefit is in its actionable utilization. How you manage it becomes crucial – having the ability to build a Connected Customer Experience and […]
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