Honoring Perseverance: 2020 Syncron Service Excellence Awards

The Syncron Service Excellence awards are one way we honor and celebrate the success of our global customers. In November of last year, I was surrounded by 175+ Syncron customers, partners and industry leaders at our inaugural Innovate2019 Summit.  It was there we launched the awards program and I stood shoulder to shoulder, exchanged handshakes […]

Beyond the Basics: Pricing Tactics, Part Two

Welcome back! If you missed part one of this series, you can read it here. Be sure to check out our recent Back to Basics posts, too, where we covered the fundamentals of pricing – price optimization; inventory optimization (part one and part two); and retail inventory management or RIM (part one and part two). […]

Leading in the time of COVID-19: It’s personal

What a parking garage reminded me about the important responsibilities of being a business leader, especially right now. It’s hard to believe that we’re almost six months into the global COVID-19 pandemic, which has impacted just about every aspect of our lives—both personal and professional. Many of the day-to-day things we used to take for […]