We’ve been talking a lot recently about using inventory and pricing tactics to navigate the post-pandemic economy. This week we want to shift focus and look at the more futuristic […]
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Month: October 2020
Beyond the Basics: Pricing Tactics, Part Three
Today we’re wrapping up our conversation about how price tactics can help OEMs overcome the market challenges of a post-pandemic world by strategically boosting margins and revenue. If you’re just […]
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CEO Perspective: Why Syncron’s Future is Bright
We’re chatting more with Fritz Neumeyer, our new CEO, who’s been busy getting to know Syncron from the inside. If you missed the first post, you can read it here. […]
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Pressure Testing The Four Pillars of Syncron Customer Success, Part 3
Part III – Waiting for the bell to ring? Not us. In the second post of this series, ‘Pressure Testing the Pillars of Customer Success’, Syncron’s Chief Customer Officer, David Reiling, provided a detailed perspective on how Syncron’s […]
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Flipping the Script on Traditional Customer Support
When you think of customer support, what comes to mind? Logging a ticket into space? Calling a toll-free number to listen to a curated track of soft jazz and ads? […]
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Pressure Testing The Four Pillars of Syncron Customer Success, Part 2
Part II – Pivoting to Focus on What Matters Right Now In the first post of this series, Syncron Chief Customer Officer, David Reiling, shared his perspective on what are the non-negotiable characteristics of […]
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Celebrating Value Delivery: Syncron Customer Success Spotlight
At Syncron we have 160 people fully dedicated to helping our customers achieve the greatest possible value from their Syncron solutions. These professionals are located around the world, living where […]
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Pressure Testing The Four Pillars of Syncron Customer Success, Part 1
Syncron’s Customer Success organization has four pillars that guide our actions and how we form and manage relationships with customers. They are the foundation that support how we approach working […]
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