Flipping the Script on Traditional Customer Support

When you think of customer support, what comes to mind? Logging a ticket into space? Calling a toll-free number to listen to a curated track of soft jazz and ads? Speaking to a chat bot until you realize this is NOT a real person? The worst part is, you wait. You’re waiting for a resolution […]

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Navigating Coronavirus Supply Chain Disruptions

We know this is an unprecedented time of uncertainty in your business, which is why Syncron is committed now more than ever before to empower our customers to deliver exceptional after-sales service experiences. In order to provide specific guidance on how you might respond to the aftermarket effects of the current Coronavirus (Covid-19) outbreak, we […]

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