2022 A Year in Review: Aftermarket Service Resilience Happy new year! As we start our journey into 2023 it’s important to celebrate successes, acknowledge and learn from challenges, and understand […]
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2022 A Year in Review: Aftermarket Service Resilience Happy new year! As we start our journey into 2023 it’s important to celebrate successes, acknowledge and learn from challenges, and understand […]
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The challenges of identifying, onboarding, and keeping talented employees should be no surprise in the post-pandemic era, where news of trends like the Great Resignation is widespread. IDC recently reported […]
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Service organizations are operating in a continuously changing environment where technology is helping them turn challenges into competitive differentiators. To keep up, though, the technicians and engineers who perform installations, […]
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According to Deloitte, one-fifth of businesses consider insufficient reverse logistics processes to be the main barrier to achieving aftermarket service profitability. Returns, refurbishment, and remanufacturing processes represent considerable service supply […]
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