EV growth The growth of the global electric vehicle (EV) market is staggering. In just 9 years, annual EV sales have gone from 120,000 to 6.6 million in 2021. As […]
Category: Automotive
Service Lifecycle Management Stabilizes Warranty Management in a Highly Volatile Automotive Market
Service Lifecycle Management The last 18 months have been challenging for most industries, and the automotive industry has been particularly hard hit. A shortage of semiconductors and supply chain chaos […]
Despite Economic Contraction, Parts Sales Set Records
For families, communities and businesses around the world, we are now several weeks (or in some cases, months) into the ‘new normal’ that COVID-19 has presented. This time has brought […]
Older Vehicles: A New Revenue Driver for Auto Dealers and OEMs?
While sales of new vehicles may seem like the most obvious source of revenue for auto manufacturers and dealerships, older vehicles may hold the key to unlocking a new stream […]
Megatrends & Spare Parts Management (SPM) Solutions
Spare Parts Management (SPM) Solutions Megatrends are shifts in behavior or attitude that are large, transformative, global and cross-industry in impact. The megatrends discussed below appear pivotal to shaping parts […]
Right to Repair (R2R) Drives Parts eCommerce
Premise Vehicle and equipment repair in many industries will open further under pressure from Right-to-Repair (R2R); OEMs should prepare for the inevitable. Even those skeptical of R2R, will benefit from […]
Why a Drop in Ownership Doesn’t Mean a Drop in Usership
Earlier this week we established how technology has historically impacted consumer behavior. Technology is changing businesses’ perception of what’s possible – and it’s making innovation more accessible and readily available […]
Automotive Customer Expectations and Technology are Driving Change
One day in the not-so-distant future, automotive manufacturers will no longer just sell vehicles, instead selling access to and the outcome those vehicles deliver. In fact, Gen Z, a group […]
Subscribe or Lease? Car Subscription Services are Taking Over
Just a few decades ago, if someone had told you that we’d one day be hailing nearby vehicles to come pick us up after dropping a location pin on a […]
Automotive Customers are Looking to Dealers for Service Innovation – Can Manufacturers Keep Up?
This month’s loss of transportation tycoon Lee Iacocca marked more than just the loss of an entrepreneurial legend, but the beginning of an era where the automotive industry is taking […]