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The Future of After-Sales Service: Adopting a Proactive Maintenance Program

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Category: Product Uptime

The Future of After-Sales Service: Adopting a Proactive Maintenance Program

We recently talked about various approaches to asset maintenance and how condition-based methods can help manufacturers minimize unplanned downtime, extending the life of assets while also controlling costs. Now, let’s […]

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Posted in Product Uptime

The Future of Aftermarket Service: Powering More Uptime with Connected Products

We’ve been talking a lot recently about using inventory and pricing tactics to navigate the post-pandemic economy. This week we want to shift focus and look at the more futuristic […]

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Posted in Product Uptime

Navigating Digital Disruptions in a World Pricing for Product Uptime

In case you’re just now joining us, the team is here in Budapest for the 7th Annual Manufacturing Pricing Excellence 2019 Conference hosted by Copperberg. We’ve been enjoying two full […]

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Posted in Price Management, Product Uptime

Maximized Product Uptime Is the Future of Service – and The Future Is Now

Over the past few years, it’s become clear that the majority of OEMs realize they will need to leverage emerging technologies to make the next generation of service a reality. […]

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Posted in Product Uptime

Overhauling Manufacturing Infrastructure to Maximize Product Uptime

It’s no secret that maximizing product uptime is critical to the success of nearly all end-users of long-lasting, durable goods. In fact, in today’s world, if a product goes down, […]

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Posted in Product Uptime

3 Lessons Brands Can Learn from Southwest’s ‘Operational Emergency’

This past weekend, Southwest Airlines experienced more cancellations and delays than any other U.S. airline, causing the company to declare a rare state of ‘operational emergency.’ Since Friday, more than […]

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Posted in Aerospace & Defense, Product Uptime

How Optimized After-Sales Service Lays the Groundwork for Maximized Product Uptime

For most heavy equipment, a key measure of effectiveness is reliability. And, for paving equipment specifically, equipment downtime can be downright catastrophic – leading to lost revenue, productivity and more. […]

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Posted in Product Uptime

Game Changers: A Major Disruption Hidden in Plain Sight

They say there’s a difference between product evolution and disruptive innovation. Where one simply improves, recreates or makes additions to a process, the other completely flips a process on its […]

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Posted in Product Uptime

8 Essential Uptime Statistics Manufacturers Should Factor into the Year Ahead

What if tomorrow, your optometrist told you that, with laser surgery, your vision would improve drastically? The first thoughts may be, “But, I see fine now with glasses. In fact, […]

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Posted in Product Uptime

Innovation Is At The Heart Of Technology And After-sales Service

During my fifteen year tenure as CEO at Syncron, I’ve seen the manufacturing industry undergo some amazing changes. But, none have been quite as impactful and wide-reaching as the shift […]

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Posted in Product Uptime

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