Go for the Gold! Syncron Receives 2 Stevie Awards

Cue the acceptance speech music – Syncron just won! Two Stevie Awards, that is. The Stevie Awards, conferred in seven different programs, recognized Syncron with both a Gold Stevie for Company of the Year in the Medium Size Computer Software category and a Bronze Stevie in the Executive of the Year – Computer Software category for […]

A Renovation for Innovation: Welcome to the New Syncron.com!

If this is your first visit to Syncron.com: Welcome! We’re so glad you’re here. Our company mission is to empower the world’s leading manufacturers to deliver exceptional after-sales service experiences, and our customers and core values drive everything we do. That’s why, if you’re a returning visitor, you may have noticed a few slight differences […]

Digitization Myths of After-Sales Service

In 2011, a study conducted by Oxford Economics showed that only 25% of industry executives believed that the manufacturing industry would be impacted by the digital transition during the coming five years. But after the close of 2016, it’s become increasingly clear that digitization is having a huge impact on performance across multiple industries, namely, […]

What a Year for Syncron! 2016 Closes with 67% Increase of ACV

2016 ended with a bang for the Syncron family — an annual contract value (ACV) increase of 67% year-over-year to be exact. This growth comes at a perfect time for the after-sales service industry, for with new sales of durable goods seemingly plateauing worldwide throughout 2016, manufacturers are regularly turning to after-sales service to positively influence revenue, profits and […]

Going Beyond DMS: Systems, Systems Everywhere

Part 2 of Dealer Management Systems Series: In the first part of the series, I discuessed how Software-as-a-Service makes the capabilities and power of dedicated software applications accessible to all businesses, no matter the shape or size. “That’s great! I hear you scream at your monitors as coffee cups smash into your office walls all over the […]

Going Beyond DMS: How Software-as-a-Service Makes it Easier Than Ever

There is no doubt that a good Dealer Management System or DMS is fundamental to any successful dealer operation. As the business environment evolves, there comes a point when supplementary DMS modules just can’t keep up with the complexity of the business reality. It’s at this point that solutions start to get modified and creative, […]