Market Fluctuation Opens Doors for Heavy Truck Manufacturers

In the heavy truck industry, orders for new products continue to fluctuate. Orders for Class 8 trucks soared in September, while demand for medium-duty trucks remained stagnant, and analysis from ACT Research indicated that September’s order volume for North American Class 8 trucks increased 62 percent year-over-year. The market is poised to continue to grow […]

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Digitization Myths of After-Sales Service

In 2011, a study conducted by Oxford Economics showed that only 25% of industry executives believed that the manufacturing industry would be impacted by the digital transition during the coming five years. But after the close of 2016, it’s become increasingly clear that digitization is having a huge impact on performance across multiple industries, namely, […]

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Going Beyond DMS: Systems, Systems Everywhere

Part 2 of Dealer Management Systems Series: In the first part of the series, I discuessed how Software-as-a-Service makes the capabilities and power of dedicated software applications accessible to all businesses, no matter the shape or size. “That’s great! I hear you scream at your monitors as coffee cups smash into your office walls all over the […]

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Going Beyond DMS: How Software-as-a-Service Makes it Easier Than Ever

There is no doubt that a good Dealer Management System or DMS is fundamental to any successful dealer operation. As the business environment evolves, there comes a point when supplementary DMS modules just can’t keep up with the complexity of the business reality. It’s at this point that solutions start to get modified and creative, […]

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