3 Key Trends to Watch for Automotive Manufacturers

This post was originally featured on Manufacturing.Net Collecting insights from academics, customers and industry leaders, Syncron recently set out to understand how manufacturers can capitalize on the megatrend of servitization, where manufacturers shift from selling a product itself to the outcome or value that the product delivers. After our discussions, it became clear that 2019 […]

Tales from the World of After-sales: Dealerships, Digitize or Die

„Hello, you’ve reached Bob Jones of [insert major automotive brand] Dealership in [insert my hometown]. Please leave a message. Thanks.“ Now why, in this technologically advanced age, would I still be calling a dealership service manager for modern after-sales service experiences? To explain, let’s go back to the beginning. Antiquated Service Equals Angry Customers The […]