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Service Lifecycle Management Stabilizes Warranty Management in a Highly Volatile Automotive Market

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Kategorie: Service Lifecycle Management

Service Lifecycle Management Stabilizes Warranty Management in a Highly Volatile Automotive Market

Service Lifecycle Management  The last 18 months have been challenging for most industries, and the automotive industry has been particularly hard hit. A shortage of semiconductors and supply chain chaos […]

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Posted in Automotive, Garantie-Management, Service Lifecycle Management

A Beginner’s Guide to Service Lifecycle Management

Aligning People, Processes, and Technology to Improve Post-Sale Durable Goods Customer Experiences and Revenue Aftermarket has taken a backseat to other company-wide digitization initiatives for durable goods manufacturers for far […]

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Posted in Field Service, Garantie-Management, Service Lifecycle Management

After-sales Service, Orange Glasses and Nuclear Physics: Meet Fritz Neumeyer

Last month we welcomed Syncron’s new CEO, Dr. Friedrich “Fritz” Neumeyer, to our Stockholm office. While starting a new position in the middle of a global pandemic may not be […]

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Posted in Service Lifecycle Management

Transforming After COVID-19: 7 Takeaways from Deloitte’s Aftermarket Services Report

The economic volatility experienced around the world since the onset of the COVID-19 crisis has forced manufacturers to make unprecedented changes to their businesses – from shifting production lines to […]

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Posted in Service Lifecycle Management

Adapt to Thrive: Why OEMs Should Look to New Service Models, Starting Now

The COVID-19 pandemic that’s swept the globe this year has brought much of the world to a grinding halt. For OEMs in particular, this includes both production lines and new […]

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Posted in Service Lifecycle Management

Stay Up-to-Date on Industry News, Trends, How-to Advice and More

Around the world, many of us are facing a new reality – the world as we knew it changed within a matter of weeks. It’s no secret that this has […]

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Posted in Service Lifecycle Management

A Few Key Performance Metrics For Subscription Businesses

A Few Key Performance Metrics For Subscription Businesses If you’re using subscription pricing, the metrics you use as key performance indicators might be different than for a more transactional business […]

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Posted in Service Lifecycle Management

Syncron’s Commitment to Customers During the COVID-19 Outbreak

Update as of 16 April 2020:  In many parts of the world, we have now been working remotely for more than one month. As we have stated previously, the health […]

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Posted in Service Lifecycle Management

2019 Year in Review: The Top Trends that Impacted Manufacturing

2020 is set to be a monumental year in many ways – the start of a new decade, a contentious U.S. election season and more. And with 76 percent of […]

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Posted in Service Lifecycle Management

Megatrends & Spare Parts Management (SPM) Solutions

Spare Parts Management (SPM) Solutions Megatrends are shifts in behavior or attitude that are large, transformative, global and cross-industry in impact.  The megatrends discussed below appear pivotal to shaping parts […]

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Posted in Automotive, Service Lifecycle Management

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