Die Auswirkungen von Covid auf die Lieferkette Obwohl sich die Restaurants und Stadien rund um den Globus allmählich wieder füllen, leiden viele Hersteller noch immer unter den Auswirkungen einer erheblichen Unterbrechung der Lieferkette. Im Jahr 2020 verzeichneten einige Unternehmen einen enormen Nachfrageanstieg, während andere einen drastischen Umsatzrückgang hinnehmen mussten. Zwar deuten viele Indikatoren darauf hin, […]
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As manufacturers around the world navigate the ‘new normal,’ optimized after-sales service operations are becoming more important than ever. In fact, according to a recent Deloitte report, after-sales service continues to be a “consistent revenue source and profit stabilizer” and the manufacturers that place an increased focus on service have “outperformed their peers and exited […]
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We know this is an unprecedented time of uncertainty in your business, which is why Syncron is committed now more than ever before to empower our customers to deliver exceptional after-sales service experiences. In order to provide specific guidance on how you might respond to the aftermarket effects of the current Coronavirus (Covid-19) outbreak, we […]
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In the proverbial stadium that is emerging technology, the blockchain wave is catching on, and it’s changing the after-sales service game for the better. The tech itself is constantly evolving — be it developmental or the way it’s governed and regulated – and it’s set to be worth nearly $8B by 2024. And, as expected, […]
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As the world continues to change and evolve, innovative OEM executives are shifting their focus from the product side of their business to after-sales service. In fact, McKinsey and Company recently revealed that upwards of 15 percent of OEMs’ total revenues come from parts and service. So, while organizations’ product-based revenues decline, and margins diminish […]
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What do you get when you cross Marvel’s Green Lantern with Wolverine? A no-nonsense, critical thinking powerhouse: the Green Wolverine. What about Phoenix Force and Wonder Woman? Think: resilient leader with a knack for saving lives in the nick of time, Wonder Phoenix! Now, what do you get when you combine Germany’s heavyweight industrial maker, […]
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The end of the season brought weaker than expected automotive sales, bringing the industry to its steepest decline so far this year. Sales dropped 7% from the previous July, to 1.4 million cars and light trucks. And with the automotive industry standing as the country’s largest manufacturing sector, this auto sales spiral could have huge […]
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Order management and fulfillment is one of the core processes of supply chain and business success. It is a business process that touches almost all departments and requires collaboration to achieve a Perfect Order Index (POI) or “On-Time and In-Full” (OTIF) in-line with customer expectations. No matter which metric you use to capture how successful […]
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