Syncron https://www.syncron.com/de/ Empowering Exceptional After-sales Service Wed, 18 Mar 2020 20:38:58 +0000 de-DE hourly 1 https://wordpress.org/?v=5.4 https://www.syncron.com/wp-content/uploads/2017/06/cropped-apple-touch-icon-32x32.png Syncron https://www.syncron.com/de/ 32 32 Navigating Coronavirus Supply Chain Disruptions https://www.syncron.com/de/navigating-coronavirus-supply-chain-disruptions/ Wed, 18 Mar 2020 20:38:58 +0000 https://www.syncron.com/navigating-coronavirus-supply-chain-disruptions/ We know this is an unprecedented time of uncertainty in your business, which is why Syncron is committed now more than ever before to empower our customers to deliver exceptional after-sales service experiences. In order to provide specific guidance on how you might respond to the aftermarket effects of the current Coronavirus (Covid-19) outbreak, we […]

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Fahrzeug-Abonnements: Fünf Dinge, die jeder Automobilhersteller und -händler beachten sollte https://www.syncron.com/de/fahrzeug-abonnements/ Mon, 03 Feb 2020 20:39:40 +0000 https://www.syncron.com/?p=21665 Wann haben Sie das letzte Mal eine DVD in einem Geschäft gekauft? Können Sie sich an die Tage erinnern, an denen Sie zwischen einzelnen Fernsehsendungen eine Woche gewartet haben, anstatt zwölf Episoden hintereinander zu schauen? Wahrscheinlich nicht. Grund dafür sind Streaming-Dienste wie Netflix. Der sogenannte „Netflix-Effekt“ hat die Art und Weise, wie Menschen Medien konsumieren, […]

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Finding Your Place on the Service Parts Pricing Maturity Curve https://www.syncron.com/de/finding-your-place-on-the-service-parts-pricing-maturity-curve/ Tue, 29 Oct 2019 19:03:25 +0000 https://www.syncron.com/finding-your-place-on-the-service-parts-pricing-maturity-curve/ After-sales service is an increasingly important aspect of manufacturers’ success – and achieving service parts pricing maturity is a critical way for manufacturers to meet margin and revenue goals in a new servitization-driven environment. However, the complexity of service parts planning, as well as the many locations, channels and distribution levels at which those parts […]

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Technology is Changing Businesses‘ Perception of Possibility – But What Does this Mean for Manufacturers? https://www.syncron.com/de/technology-is-changing-businesses-perception-of-possibility-but-what-does-this-mean-for-manufacturers/ Tue, 01 Oct 2019 23:17:44 +0000 https://www.syncron.com/technology-is-changing-businesses-perception-of-possibility-but-what-does-this-mean-for-manufacturers/ It’s not a secret that we’re entering an era where the measure of success no longer lies in the things we own – but it may not be having the effect on businesses that you think. After baffling a range of companies around the world, today’s consumer behavior, where owning things is becoming less and […]

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Automotive Customers are Looking to Dealers for Service Innovation – Can Manufacturers Keep Up? https://www.syncron.com/de/automotive-customers-are-looking-to-dealers-for-service-innovation-can-manufacturers-keep-up/ Tue, 16 Jul 2019 16:42:20 +0000 https://www.syncron.com/automotive-customers-are-looking-to-dealers-for-service-innovation-can-manufacturers-keep-up/ This month’s loss of transportation tycoon Lee Iacocca marked more than just the loss of an entrepreneurial legend, but the beginning of an era where the automotive industry is taking its biggest turn in decades. Over the last few years, automotive customers have changed the way they look at purchasing cars. And, from Chrysler king […]

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Field Service Forum 2019: Designing a Customer-Centric Service Model https://www.syncron.com/de/field-service-forum-2019-designing-a-customer-centric-service-model/ Tue, 04 Jun 2019 14:57:30 +0000 https://www.syncron.com/field-service-forum-2019-designing-a-customer-centric-service-model/ Earlier this year, the Syncron team gathered with like-minded field service professionals and after-sales service innovators at Field Service USA. Through speaking sessions, networking events, and workshops, we ran the gamut of all things field service and support. From topics like service contract revenue, proactive maintenance, connected devices and IoT, the customer-centric service experience and […]

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Navigating Digital Disruptions in a World Pricing for Product Uptime https://www.syncron.com/de/navigating-digital-disruptions-in-a-world-pricing-for-product-uptime/ Thu, 23 May 2019 17:14:09 +0000 https://www.syncron.com/navigating-digital-disruptions-in-a-world-pricing-for-product-uptime/ In case you’re just now joining us, the team is here in Budapest for the 7th Annual Manufacturing Pricing Excellence 2019 Conference hosted by Copperberg. We’ve been enjoying two full days of networking and learning amongst our pricing peers, where we’re working together to optimize the power of pricing through value-based pricing, recruiting pricing professionals, […]

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Evolving Digital Pricing Practices to Meet Customers Where They Are https://www.syncron.com/de/evolving-digital-pricing-practices-to-meet-customers-where-they-are/ Wed, 22 May 2019 17:56:05 +0000 https://www.syncron.com/evolving-digital-pricing-practices-to-meet-customers-where-they-are/ If you’re just now joining us, welcome aboard the Syncron conference express! The team is here in Budapest for the 7th Annual Manufacturing Pricing Excellence 2019 Conference hosted by Copperberg. We’re excited for two full days of networking and learning amongst our pricing peers, where we’ll work together to optimize the power of pricing through […]

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5 Essential Stats Every Auto Manufacturer Should Know About the Dealer Service Experience https://www.syncron.com/de/5-essential-stats-every-auto-manufacturer-should-know-about-the-dealer-service-experience/ Wed, 22 May 2019 14:30:26 +0000 https://www.syncron.com/5-essential-stats-every-auto-manufacturer-should-know-about-the-dealer-service-experience/ When is the last time you bought a DVD in a brick and mortar store? Can you recall the days of waiting a week in between television shows, instead of binging 12 episodes in a row? This ‘Netflix Effect’ has revolutionized the way people consume media. The nearly $20 billion company offers original programming, online […]

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Manufacturing Pricing Excellence 2019: Pricing During Digital Transformation https://www.syncron.com/de/manufacturing-pricing-excellence-2019-pricing-during-digital-transformation/ Tue, 21 May 2019 14:42:51 +0000 https://www.syncron.com/manufacturing-pricing-excellence-2019-pricing-during-digital-transformation/ What do you get when you bring together 100+ pricing experts from across the world for two days of networking, benchmarking and insight-gathering to bridge the gap between pricing and sales? The 7th Annual Manufacturing Pricing Excellence 2019 Conference in Budapest, Hungary, May 21st-22nd, 2019, hosted by Copperberg. As pricing priorities gain momentum within manufacturing and […]

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