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Back to Basics: Use the Fundamentals of Inventory Optimization to Drive Sustainable Results

June 17, 2020 @ 10:00 am - 10:30 am EDT


According to a new Deloitte report, due to the COVID-19 crisis, “manufacturers should consider leveraging the opportunity to scale their aftermarket services capability more rapidly” as a means to enhance customer satisfaction and generate new revenue.

But for many executives today, identifying and executing the appropriate inventory management strategy to support their aftermarket services capability can be difficult, especially during unpredictable and unprecedented market conditions. Together with Carlisle, Syncron aims to help after-sales executives re-center their thoughts in a “Back to Basics” series that will highlight key ways to optimize the service parts supply chain to make an immediate and sustained financial impact.

Join Syncron’s Jeff Nieze and Carlisle & Company’s Korin Hasegawa-John for the next session in this series (view the recording of the first session on pricing here), as they discuss strategies that teams can take to optimize their service parts inventory. Highlights of the conversation include:

  • The unique challenges of managing and planning inventory for service parts
  • How to adequately forecast spare parts demand and gain visibility into customer demand
  • An overview of the essential KPIs that service parts supply chain organizations should monitor to adequately measure and improve performance over time
  • Actionable tactics that inventory planning teams can execute quickly to improve performance
  • …and much more.

This will be an interactive, Q&A-style discussion. Have a question you’d like answered about inventory management? Submit it with your registration and we may answer it live on the webinar!

Can’t make the live session? No problem! Register anyway and we will send you a recording after the session, so you won’t miss any of the content.



Korin Hasegawa-John
Director at Carlisle & Co.

Korin Hasegawa-John is responsible for Carlisle’s consulting work with Heavy Truck, Construction, and Agriculture OEM clients. During his ten-year career at Carlisle, he has led projects spanning all areas of the aftersales business – from supply chain and distribution, to parts sales and marketing, to dealer service operations. He has led global-scope inventory management improvement projects which include systems optimization, process improvement, data management, and inventory management strategy.


Jeff Nieze
Head of Presales at Syncron

Jeff has more than 20 years of supply chain experience with the last 12 focused specifically in after-sales service. He currently leads Syncron’s Pre-Sales team in the Americas across all solutions and industry verticals where he is responsible for leading a team of skilled pre-sales engineers that act as technical and product experts in customer-facing positions.  In his role, Jeff educates the world’s leading after-sales service organizations on the benefits and value they can realize with Syncron solutions.

About Syncron

Syncron enables the world’s leading manufacturers to deliver exceptional after-sales service experiences while driving significant revenue and profit improvements.

About Carlisle & Company

Carlisle & Co. is the preferred provider of strategic guidance and tactical solutions for the world’s leading motor vehicle brands.