We’re in uncharted territory. COVID-19 has flipped our world upside-down, changing everything from how we live and work to the products and services we consume. Among the many impacts of […]
Mois : avril 2020
Pricing Trends in the New Normal: A Q&A with PPS’ Kevin Mitchell
It’s no secret that businesses around the world are facing challenges of varying degrees as we all navigate the ‘new normal’ brought on by COVID-19. At Syncron, we’ve recently had […]
A Few Key Performance Metrics For Subscription Businesses
A Few Key Performance Metrics For Subscription Businesses If you’re using subscription pricing, the metrics you use as key performance indicators might be different than for a more transactional business […]
Unlock Value from Optimized Pricing: A Q&A with PPS’ Kevin Mitchell
Around the globe, customers are postponing purchase decisions for finished goods, meaning they will be keeping existing products and equipment in service for months (or even years) longer than planned. […]
3 Benefits of Inventory Optimization in a Contracting Economy
Around the world, the spread of COVID-19 is creating economic uncertainty for families, communities and businesses. One thing we can all agree on, however, is that we want to emerge […]
10 Best Practices to Deliver Customer Support Excellence in the Consumer Durables Industry
10 Best Practices to Deliver Customer Support Excellence in the Consumer Durables Industry Companies are increasingly focusing to become more customer-centric and elevate customer experience to improve customer satisfaction, loyalty […]