Celebrating Value Delivery: Syncron Customer Success Spotlight

At Syncron we have 160 people fully dedicated to helping our customers achieve the greatest possible value from their Syncron solutions. These professionals are located around the world, living where our customer live, representing 11 different languages and 4 continents. This week, as part of National Customer Service Week, established by the International Customer Service […]

Pressure Testing The Four Pillars of Syncron Customer Success, Part 1

Syncron’s Customer Success organization has four pillars that guide our actions and how we form and manage relationships with customers. They are the foundation that support how we approach working with our customers and underpin the metrics applied to every implementation, support call and interaction. These foundational principles don’t change over time. They provide a […]