Welcome back to the fifth and final installation in our Back to Basics series. Today we’re wrapping up our discussion of Retail Inventory Management (RIM), picking up where we left off last week. If you need to catch up, here’s everything we’ve covered so far: Price Optimization Inventory Optimization, Part One and Part Two Retail […]
Catégorie : Gestion des stocks
Back to Basics: The Fundamentals of Retail Inventory Management, Part One
Welcome back to our Back to Basics series. If you’re just joining us, be sure to check out the first three posts for more tips on how to succeed in light of market and industry changes resulting from the global pandemic: Back to Basics: The Fundamentals of Price Optimization, and Back to Basics: The Fundamentals […]
Back to Basics: The Fundamentals of Inventory Optimization Part One
As manufacturers around the world navigate the ‘new normal,’ optimized after-sales service operations are becoming more important than ever. In fact, according to a recent Deloitte report, after-sales service continues to be a “consistent revenue source and profit stabilizer” and the manufacturers that place an increased focus on service have “outperformed their peers and exited […]
Navigating Coronavirus Supply Chain Disruptions
We know this is an unprecedented time of uncertainty in your business, which is why Syncron is committed now more than ever before to empower our customers to deliver exceptional after-sales service experiences. In order to provide specific guidance on how you might respond to the aftermarket effects of the current Coronavirus (Covid-19) outbreak, we […]
After-sales Service Takes a Front Seat for CLAAS Agricultural Equipment
As the world continues to change and evolve, innovative OEM executives are shifting their focus from the product side of their business to after-sales service. In fact, McKinsey and Company recently revealed that upwards of 15 percent of OEMs’ total revenues come from parts and service. So, while organizations’ product-based revenues decline, and margins diminish […]
Service Parts and the Uptime Era: 3 Things Manufacturers Need to Be Thinking
Service part availability has always been a stumbling block for manufacturers and their after-sales service organizations. And while there’s always conversation around service parts management among after-sales service pros, the status quo isn’t cutting it anymore. Disruption from whirlwinds like Amazon, millennials in the workforce, emerging technology and rapidly evolving customer expectations are creating huge […]
Turning Your Team into Automation Advocates, One Price at a Time
Automation is sweeping the nation. With emerging technologies all around us, and the legitimization of the Internet of Things (officially deemed a phrase by Merriam-Webster this year), the idea of doing anything manually seems almost archaic. But, in reality, intelligent software automation should be measured on a continuum. For years, manual, or “cost-plus,” pricing models […]
Syncron + Brother: Improving Equipment Uptime to Deliver Superior Service
It’s official! Brother Industries, Ltd., a multinational manufacturer of print and imaging equipment, machine tools and industrial and home sewing machines, has joined the Syncron family. By choosing Syncron InventoryTM for its ease-of-use and ROI potential, Brother’s Machinery Business division aims to eliminate manual processes and improve the overall service experience. Their ultimate goal? To […]
The Powerful Pairing of Service Parts Inventory Management and Pricing
With the orders of durable goods fluctuating around the globe, manufacturers are looking for new ways to impact revenue and profits, and the avenue that’s standing out most is streamlined service. After-sales service – the service delivered after the initial sale of a product – is the best way for manufacturers to positively influence both […]
Inventory Management vs. ERP: Worth the Cost of No Decision?
It’s been a lasting trend for the past few years that inventory balance and service availability are top priorities among after-sales service professionals. So why is it that so many after-sales organizations are resisting investing in inventory management solutions? Without a modern inventory management program in place, manufacturers and after-sales organizations alike are racking up […]