Where to Look for Hidden Profit in your Spare Parts

There’s no shortage of things to think about when it comes to spare parts pricing. But despite the increasing complexity of catalogs, distribution networks, and markets, the majority of aftersales service organizations focus on the roughly 10% of products that make up the biggest portion of revenue. This may be because they’re using legacy systems […]

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Why Use Spare Parts Price Optimization Software?

Along the lines of my recent post on why you should use spare parts inventory management software, today we’re talking about another key topic for OEMs. We’ve been diving pretty deep into the benefits of price optimization and segmentation here on the blog this year, but maybe you’re still wondering about the basics: Why should […]

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Why Your Spare Parts Inventory Could Be a Gold Mine

Fallout from the COVID-19 pandemic made 2020 a tough year for everyone. The economic downturn has impacted aftersales service from every angle, with supply chains disrupted, sales of finished goods dropping, and many OEMs left looking for ways to make up for lost revenue. Strategic spare parts pricing offers a great opportunity to increase revenue […]

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3 Benefits of Inventory Optimization in a Contracting Economy

Around the world, the spread of COVID-19 is creating economic uncertainty for families, communities and businesses. One thing we can all agree on, however, is that we want to emerge from these times sooner, stronger and more resilient than ever. For Original Equipment Manufacturers (OEMs) and suppliers specifically, decisions they make today will determine how […]

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Genuine vs. Grey Market Parts: How Manufacturers Can Win

The legality of grey market parts continues to be blurry. Several court cases in recent years have ruled both in favor and against the original equipment manufacturer (OEM), leading to no clear resolutions on how to successfully navigate and fight against the grey market and its negative implications. The grey market continues to be a […]

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Quels critères de réussite pour votre projet pricing?

La réussite d’un projet pricing se résume d’abord à la définition précise de vos besoins. Un tel projet peut s’avérer stressant, voire risqué, s’il n’est pas géré de façon optimale. C’est la raison pour laquelle il est essentiel de réfléchir soigneusement au processus de mise en œuvre et de se poser les bonnes questions. Aussi, […]

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Techniciens, clients, SAV et rentabilité : comment en faire un cercle vertueux ?

Le salon aéronautique de Farnborough s’est clôturé il y a quelques jours avec un bilan particulièrement positifs ses pour les constructeurs aéronautiques. Signatures de contrats et perspectives de croissance sont plus que jamais au rendez-vous, tirées notamment par le développement des compagnies asiatiques et des pays émergeants. Airbus, qui a enregistré 183 commandes à l’occasion […]

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Tarification des pièces de rechange : êtes-vous chef de file ou à la traîne ?

Dans le secteur ultra-compétitif des biens durables, deux options : faire évoluer vos processus pour gagner un avantage concurrentiel et délivrer une expérience client supérieure, ou laisser la situation stagner et s’essouffler, à tel point que vos clients et actionnaires ont une image négative de votre entreprise. Bon nombre de fabricants ressentent aujourd’hui les effets […]

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Syncron + Brother: Improving Equipment Uptime to Deliver Superior Service

It’s official! Brother Industries, Ltd., a multinational manufacturer of print and imaging equipment, machine tools and industrial and home sewing machines, has joined the Syncron family. By choosing Syncron InventoryTM for its ease-of-use and ROI potential, Brother’s Machinery Business division aims to eliminate manual processes and improve the overall service experience. Their ultimate goal? To […]

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