Back to Basics: The Fundamentals of Inventory Optimization Part One

As manufacturers around the world navigate the ‘new normal,’ optimized after-sales service operations are becoming more important than ever. In fact, according to a recent Deloitte report, after-sales service continues to be a “consistent revenue source and profit stabilizer” and the manufacturers that place an increased focus on service have “outperformed their peers and exited […]

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Navigating Coronavirus Supply Chain Disruptions

We know this is an unprecedented time of uncertainty in your business, which is why Syncron is committed now more than ever before to empower our customers to deliver exceptional after-sales service experiences. In order to provide specific guidance on how you might respond to the aftermarket effects of the current Coronavirus (Covid-19) outbreak, we […]

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After-sales Service Takes a Front Seat for CLAAS Agricultural Equipment

As the world continues to change and evolve, innovative OEM executives are shifting their focus from the product side of their business to after-sales service. In fact, McKinsey and Company recently revealed that upwards of 15 percent of OEMs’ total revenues come from parts and service. So, while organizations’ product-based revenues decline, and margins diminish […]

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Creating a Manufacturing Powerhouse Brings Opportunities in Service

What do you get when you cross Marvel’s Green Lantern with Wolverine? A no-nonsense, critical thinking powerhouse: the Green Wolverine. What about Phoenix Force and Wonder Woman? Think: resilient leader with a knack for saving lives in the nick of time, Wonder Phoenix! Now, what do you get when you combine Germany’s heavyweight industrial maker, […]

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How History Can Predict the Future of Manufacturing

The end of the season brought weaker than expected automotive sales, bringing the industry to its steepest decline so far this year. Sales dropped 7% from the previous July, to 1.4 million cars and light trucks. And with the automotive industry standing as the country’s largest manufacturing sector, this auto sales spiral could have huge […]

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Manufacturing Success: Powering the Supply Chain with Product Uptime

The success of any manufacturer lies in its ability to deliver the perfect end-customer experience: the right product, in the right quantity, at the right price, at the right time. Because of this multi-level criteria, global competitiveness depends on the performance of organizations at every level of the manufacturing supply chain. Competitiveness, as a result, depends […]

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Techniciens, clients, SAV et rentabilité : comment en faire un cercle vertueux ?

Le salon aéronautique de Farnborough s’est clôturé il y a quelques jours avec un bilan particulièrement positifs ses pour les constructeurs aéronautiques. Signatures de contrats et perspectives de croissance sont plus que jamais au rendez-vous, tirées notamment par le développement des compagnies asiatiques et des pays émergeants. Airbus, qui a enregistré 183 commandes à l’occasion […]

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Syncron’s Summer in the City: Value Chain Software Paris 2017

Summer may be on the Parisian horizon, but the weather’s not the only thing heating up the city. As we head into the final weeks of the aftersales event season, all eyes are on the industry’s hottest event of the summer, Value Chain Software in Paris, France on June 15th. The event gathers more than 300 […]

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Planification des pièces de rechange : le chaînon manquant des systèmes ERP

Les industriels réalisent des investissements considérables dans leurs progiciels de gestion intégrés (ERP), et s’en remettent souvent à ces derniers en considérant par défaut qu’ils gèreront également de manière optimale leurs stocks de pièces détachées. Or, à l’heure où les clients deviennent de plus en plus exigeants et volatiles, il est plus que jamais essentiel […]

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