Optimize Reverse Logistics and Depot Repair

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Reduce waste with one solution to streamline returns and repairs

Optimize the depot repair process by dynamically routing returns

  • Improve customer satisfaction by increasing repair times
  • Improve asset recovery rates and reduce spend on new part purchases
  • Increase velocity of returns and improve depot utilization
  • Reduce logistics costs with bulk returns
  • Increase visibility into open RMAs
Talk to a reverse logistics and depot repair expert


Product Sheet – Learn more about Syncron Depot Repair to capitalize on the circular economy.

Transform the customer experience

Syncron Depot Repair helps organizations simplify returns and repairs because an easy process can turn a potentially negative experience into a loyal customer. Our solution enhances reverse logistics and depot operations, leading to waste reduction, cost control, and enhanced customer satisfaction. This creates and profitable, sustainable, and environmentally friendly business model aligned with the principles of a circular economy.


Reduce turn around time on returns and repairs


Improve overall asset recovery rate and reduce outstanding RMAs


Increase speed of returns improving depot utilization and reducing OpEx spend on new parts

Support the Circular Economy

Return, repair, and reuse parts to reduce costs, improve profitability and support sustainability initiatives.

Talk to a reverse logistics and depot repair expert

Optimize Inventory

Leverage recovery rate, velocity of returns, and depot work in progress data to better plan service parts

Streamline Reverse Logistics

Dynamically route returns based on demand and depot capacity

Automated Tracking

Create return material authorizations (RMAs) and track shipments with integrations to major carriers

Manage Repairs

Create repair orders to track parts and labor while controlling costs

Quality Control & Service Leakage

Create inspection orders and check the part against entitlements from warranties and service contracts

Knowledge Management

Provide technicians with access to knowledge to increase productivity and complete repairs faster

Ready to see what Syncron can do for you?

Talk to a reverse logistics and depot repair expert

Want to see for yourself why the world’s leading manufacturers choose Syncron for aftermarket service management solutions? Simply complete the form and a member of our team will contact you within one business day.