Lorsque le sujet de l’équipement en tant que service (EaaS) est évoqué dans la conversation, les dirigeants le considèrent comme une autre manière de définir un modèle d’abonnement. Après tout, […]
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Étiquette : field service
Unhappy Field Techs? The Right Tools Will Improve Their Satisfaction and Your Aftermarket Profitability
The challenges of identifying, onboarding, and keeping talented employees should be no surprise in the post-pandemic era, where news of trends like the Great Resignation is widespread. IDC recently reported […]
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Technician Enablement: Empowering the New Workforce
Service organizations are operating in a continuously changing environment where technology is helping them turn challenges into competitive differentiators. To keep up, though, the technicians and engineers who perform installations, […]
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