Aerospace & Defense

New financial, logistical and operational risks are presenting challenges to airlines, aircraft manufacturers and engine and component manufacturers around the world.

This industry is moving away from the decades-old practice of selling service parts, to a Performance-Based Logistics (PBL) model, making those in the industry adopt new business processes.

Downtime can be detrimental, whether it’s a commercial airline or military aircraft. Brands of all types need to ensure maximum asset utilization, and minimize the time the aircraft is on the ground. Having the right service parts in the right place at the right time is key to success, and with Syncron, manufacturers can do just this.

aerospace defense after-sales service

Leading aerospace & defense companies trust Syncron

aerospace after-sales service
AEROspace & Defense

Manage rotables

In aerospace and defense, products are intended to last for decades, and with this comes very frequent repairs.

With Syncron, manufacturers can better manage rotable planning, eliminating the risk of overstocking and minimizing manual effort. Syncron takes into account repair lead time, supplier lead time and scrap rates to optimize the rotable pool — saving manufacturers both time and money.

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defense after-sales service
aerospace and defense

Maximize uptime

As Performance-Based Logistics becomes the norm, the need for pre-emptive maintenance is more important than ever. For manufacturers in the aerospace and defense industries, it means they must maximize equipment uptime to also maximize revenue.

Syncron allows manufacturers to leverage IoT-enabled aircraft and parts to proactively replace or repair parts before they fail. The solution integrates this predictive maintenance with existing systems, helping OEMs better understand equipment behavior, replace parts before they fail and coordinate maintenance events seamlessly.

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after-sales service
aerospace and defense

Anticipate demand

Predicting demand can be tricky, especially since lead times for parts can be lengthy, and can only come from a certified supplier.

With Syncron, manufacturers can better anticipate demand, using advanced algorithms and analytics to properly stock service parts in the best places to ensure maximum uptime. This helps manufacturers know when and where replacement parts need to be ordered and stocked, oftentimes eliminating excess inventories and overhead costs. Plus, when parts are stocked appropriately, maximum uptime is guaranteed.

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price management
aerospace and defense

Reinvent Pricing

As the industry shifts to a Performance-Based Logistics (PBL) model, optimizing service parts pricing can be a significant revenue and profit driver.

Many companies still rely on manual processes and Excel spreadsheets to price service parts. With Syncron, aerospace and defense manufacturers can reinvent their service parts pricing, implementing a value-based approach and enabling teams to better analyze and respond to changing market conditions. Ultimately, automating and optimizing service parts pricing leads to improved revenue and profits.

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Discover Syncron’s Inventory, Price, Order & Uptime solutions


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Want to see for yourself why the world’s leading manufacturers choose Syncron for after-sales service management solutions? Simply complete the form and a member of our team will contact you within one business day. You can also email us at For customer support, visit our support page or email