From Break-fix to Maximized Product Uptime: Emerging Technology is the Solution
10月 11, 2017 @ 11:00 am - 12:00 pm EDT
Social, political, demographic and economic forces are changing customer expectations. And for the first time, manufacturers have the technology and resources they need to respond to these changing customer demands.
From IoT, to drones, to driverless cars, 3D printing and artificial intelligence, today’s most successful organizations are looking beyond the new product side of their business and focusing on the often sub-optimized service business, implementing new technologies and business practices to exceed customer expectations and maximize product uptime.
In this webinar, learn how manufacturers can use emerging technologies to grow revenue and increase customer loyalty as the world shifts from break-fix to maximized product uptime. Key topics include:
- How service organizations can prioritize and begin to plan to leverage emerging tech
- The powerful role of analytics and data in after-sales service
- Potential regulations and roadblocks, and how to work around them
- And much more…