April 23 - 26, 2019

Field Service USA

Palm Springs, CA

Field Service Palm Springs 2019

Meet with Syncron at Field Service

The shift to servitization, where a growing number of companies are shifting from selling products to selling access to and the outcome those products deliver, is forcing manufacturers to redefine the way they do business and focus on their ability to maximize the uptime of the products they offer. How prepared is your organization for this shift? Meet with Syncron’s experts in the field of sertivization for a hands-on assessment to understand your current state and map your future state on the journey to product uptime.


  • Explore the framework needed to ensure maximized product uptime
  • Determine the current state of your organization along the Uptime Maturity Curve
  • Develop a roadmap for your business to embrace this shift to servitization

Syncron at Field Service USA: Workshop N
Preparing After-sales Service for Servitization

Erik Lindholm, Syncron’s Head of Product Strategy, will lead an interactive session on the best ways to prepare your field service organization for all the changes servitization will bring. Want to receive a complimentary report detailing the key takeaways? Download the 2018 edition of our Field Service USA white paperand you’ll also receive a copy of the 2019 edition as soon as it’s released.

Download Field Service White Paper
Syncron at Field Service USA
Chairperson's Opening Address

Redefining Service to Succeed in a Servitization-Centered Economy

Gary Brooks, Syncron’s CMO, will explore how the shift to selling uptime instead of solutions is leading to tremendous opportunities for advancing field service excellence.

Vivek Shaw
Syncron at Field Service USA

Data Collection and Analysis: Slicing and Dicing to Greater Service Outcomes

Vivek Shah, Senior Product Director at Syncron, will host a panel of service leaders from Mettler-Toledo, Fujifilm, FieldAware, ProntoForms and Western Digital on the topic of how to use data to improve service outcomes.