New office enables industry leader to better serve growing customer base in the region and capitalize on market opportunities.
STOCKHOLM, 1 June 2016 – Syncron, the global leader in aftermarket service optimization, today announced the opening of its office in Paris, France, enabling the company to better serve its international customer base. Syncron helps manufacturers elevate aftermarket services to improve sales operations across more than 20 countries worldwide, including France.
The opening of the Paris office demonstrates Syncron’s commitment to serving the needs of the company’s rapidly growing, global customer base, and builds upon the continued expansion of operations in Europe, North America and Asia.
“The opening of the Paris office is in response to the growing demand for Syncron’s solutions in France,” said Anders Grudén, CEO of Syncron. “To better meet the needs of our expanding customer base, it was a logical next-step to formalize our presence in the French market. I am excited to better support leading manufacturers in this region, helping them achieve their business goals via exceptional cloud-based aftermarket service solutions.”
In addition to Paris, Syncron has expanded with offices around the world, including its global headquarters in Stockholm, U.S headquarters in Atlanta and regional offices in Munich, Warsaw, Bangalore, Birmingham (UK), Tokyo, Chicago and Palo Alto, Calif., with future plans to expand throughout Asia, Europe and the U.S.
The new Paris office facilitates day-to-day operations for Syncron and allows the company to provide an enhanced level of technical support to existing French customers, such as Manitou Group.
“Syncron has significantly helped support our business growth,” said Wim Vercauteren, Vice President, Business Unit Spare Parts at Manitou Group. “By having the ability to plan across our entire supply chain to optimize and right-size inventory, we are able to better serve our customers. We respond faster to customer demands, lead times have been minimized and repeat business is on the rise.”
The contracting durable goods market has manufacturers around the word turning to aftermarket service as a new source of competitive differentiation, customer intimacy, revenue and profits. Syncron has a proven history of enabling manufacturers around the world to transform their aftermarket service businesses by delivering rapid ROI, dramatically enhancing profitability and providing superior customer experiences.
Syncron provides a suite of cloud-based inventory, pricing and data solutions to optimize the entire service supply chain, thereby increasing efficiency, reducing costs and offering transparency to assist dealers with providing exceptional service.
To learn more about Syncron’s service parts inventory management, price management and data management solutions and how they can strengthen aftermarket service efforts, visit syncron.com.
Syncron is the global leader in cloud-based aftermarket service optimization. Syncron provides global inventory management, global price management, order management and master data management software to manufacturing and distribution companies around the world. Headquartered in Stockholm, Sweden with U.S. offices in Atlanta, Chicago and Palo Alto, Syncron combines a passion for innovation, business process expertise, and a global collaborative workforce to deliver immediate and measurable improvements for its clients. For more information, visit us online at www.syncron.com.
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