Gartner® Infographic: Future State of Manufacturing Industries
As technology continues transforming the manufacturing industry, OEMs are under immense pressure to stay relevant. With increasing customer expectations and rising costs, you risk decreasing margins unless you shift your approach.
To stay competitive, you must leverage digital solutions that enable a proactive, outcome-based approach to servitization. This infographic highlights the big-picture trends your organization should anticipate as businesses continue investing in digital capabilities:
- Equipment-as-a-Service (EaaS): By 2023, 20% of industrial equipment manufacturers will support EaaS, a proactive, outcome-based approach that creates recurring revenue streams based on output.
- Total Experience: By 2024, organizations providing a total experience will outperform competitors by 25% in satisfaction metrics for both customer and employee experience.
- Data Monetization: By the end of 2024, 50% of heavy asset manufacturing organizations will have failed to monetize their data.
- Hyperautomation: By 2025, manufacturers will lower operational costs by 25% by combining hyperautomation technologies with redesigned operational processes.
Syncron Connected Service Experience (CSX)
Syncron Connected Service Experience (CSX) enables manufacturers to deliver a total experience by providing the technological infrastructure needed to automate aftermarket processes. As a result, OEMs can shift from a traditional product-based service model to an EaaS-based model.
Syncron CSX offers a cloud-based, AI- and ML-driven platform that connects and aligns all aftermarket services. By leveraging advanced manufacturing, Syncron CSX streamlines processes and improves efficiency, resulting in lower operating costs and increased aftermarket business profitability.
Disclaimer: Gartner, Infographic: Future State of Manufacturing Industries, Published 15 July 2021, Michelle Duerst, et.
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