Executive Brief
Importance of After-sales Service
Learn how manufacturers can emerge from the coronavirus crisis stronger and more resilient, specifically citing key areas of optimization within the service supply chain that will set manufacturers up for long-term success.
Executive Brief
The Increasing Importance of After-sales Service
Manufacturing has been central to the global economy for centuries. But with the COVID-19 health crisis bringing the manufacturing world to a grinding halt, the industry now faces one of the most challenging and potentially transformative crossroads in its history.
This Executive Brief details how manufacturers can emerge from the coronavirus crisis stronger than ever and why after-sales service is integral to long-term success. Specific highlights include:
Lessons from the last financial crisis, including attributes of the most resilient companies
Near-term strategies manufacturers can implement today for long-term gains
How new business models can contribute to more reliable and predictable revenue