With up to 24/7 support across all time zones, Syncron’s global customer support plans are designed to meet the demanding requirements of the world’s leading brands.
Regardless of the size and complexity of your service organization, we have the right support plan to fit your needs and help you get the most out of your Syncron software. Compare the details of each support plan below.
- Basic Courses
- Advanced Courses
- Administrator Courses
- Online System Tutorials
- Upgrade Online Training
Use our online system, email, or phone.
We make sure you get off to the right start.
We provide time with an Application Specialist for advice and guidance.
We ensure you have the ability to manage your users.
We make it easy to understand product enhancements as they are released.
To ensure our customers enjoy the ultimate customer experience, Syncron offers a number of optional services that can be added to any support plan.
Standalone Support Services
- On-site Classroom Training
- Dedicated On-site Application Specialist
- Sandbox / Simulation Environments
- Data Transfer Services
- Business Value Analysis (Syncron Inventory™ only)
- Supervision (Syncron Inventory™ only)
- Test Assistance
- Data Validation
Have a question about our customer support plans or need more details? Please complete the form and a Syncron representative will contact you within one business day.