Last month, Syncron attended and sponsored Field Service Medical 2023 in San Diego, a conference for leaders in medical technology customer success, service and support. As the only interactive, peer-led […]
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Tag: aftermarket
Balancing Pricing With the Effects of Deflation
What is inflation? This word has consumed headline news for over a year now across the globe. While it’s easy to associate inflation with price increases for items such as […]
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Warranty Management and the Path to Better Quality
According to Ford CEO Jim Farley, “Fixing quality is my No. 1 priority. It is the most important initiative in the whole company. And it’s going to take several years […]
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2022: A Look in the Rearview Mirror
2022 A Year in Review: Aftermarket Service Resilience Happy new year! As we start our journey into 2023 it’s important to celebrate successes, acknowledge and learn from challenges, and understand […]
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Electrification of the Automotive Aftermarket
EV growth The growth of the global electric vehicle (EV) market is staggering. In just 9 years, annual EV sales have gone from 120,000 to 6.6 million in 2021. As […]
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Reverse Logistics and Depot Repair Challenges with a Linear Service Model
According to Deloitte, one-fifth of businesses consider insufficient reverse logistics processes to be the main barrier to achieving aftermarket service profitability. Returns, refurbishment, and remanufacturing processes represent considerable service supply […]
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Integrated Aftermarket Planning: Why Aftermarket Lifetime Product Value Is Critical to Your Profitability
Understanding and optimizing aftermarket services and agreements for products can create a stable stream of revenue for longer lifecycle products. Industrial OEMs are always working to expand their profitability, especially […]
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