When the topic of Equipment-as-a-Service (EaaS) comes up in conversation, often leaders view this as another means to define a subscription model. After all, EaaS is based on the concept […]
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Tag: digatalization
Unhappy Field Techs? The Right Tools Will Improve Their Satisfaction and Your Aftermarket Profitability
The challenges of identifying, onboarding, and keeping talented employees should be no surprise in the post-pandemic era, where news of trends like the Great Resignation is widespread. IDC recently reported […]
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Technician Enablement: Empowering the New Workforce
Service organizations are operating in a continuously changing environment where technology is helping them turn challenges into competitive differentiators. To keep up, though, the technicians and engineers who perform installations, […]
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