Analyst – Aly Pinder – IDC MarketScape Report W&SCM 2021-2022

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Manufacturers and service organizations should consider Mize when they are looking for a technology partner that can provide a modular, configurable offering to automate warranty processes within a broader service experience, even more so now that Mize is part of Syncron. Mize has been able to help its clients transform the warranty operation from manual processes to an automated experience which can enhance the dealer and customer experience.

Analyst – Aly Pinder – IDC MarketScape Report SPM 2021-2022

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Syncron solely focuses on helping manufacturers transform the service business to be a driver of growth and revenues and now joined by Mize, is able to go further to deliver the core functionality and capabilities to support warranty management and some field service processes. With a commitment to R&D and a culture of innovation, Syncron expects to evolve with its clients and meet their needs across the customer lifecycle. Manufacturers understand disruption will be a constant and they will need partners who can help them complete their digital transformation.

Customer – Takeuchi – Jeff Stewart, President

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[Syncron’s] Warranty Management automation enables us to manage our warranty costs, improve product quality, and enhance data sharing with our manufacturing operations, supplier network and suppliers.

Customer – LP Corporation – Roy Arney, Warranty Manager, LP Corporation

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We continue to utilize Syncron as a partner for our software solutions as it allows us to completely streamline our processes, all while utilizing quality real time data for our analytics and future needs. We are able to maintain flexibility during an ever changing environment, and continue to perform at a high level, all while meeting the needs of our initiatives.

Customer – CLAAS – Christian Buck, Manager, Service and Parts 2

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The reason a sales partner should use the parts inventory manager is to increase the availability of parts, which we believe leads to higher sales. Saving time at the point of sale is also important. With the system, we can save 20% of the time to process and manage orders.