Fall is in the air, and in Hamburg, Germany, the autumn season is bringing in more than just cooler temperatures for aftermarket service professionals. This week marks the 11th annual Aftermarket Business Platform, where 180+ participants will gather to hear more than 30 speakers at Europe’s largest service event of the year.

“The industrial sector is undergoing a major transformation due to constraints from globalization, digitization and changing customer behaviors,” says Thomas Igou, Content Director of the event. “Organizations who want to stay at the forefront are shifting their focus from their traditional roots of product-focused manufacturers to complete service providers focused on delivering uptime, availability, and performance.

Over the course of three days, service leaders from cross-industry perspectives will get the opportunity to learn from peers, get inspired by business executives, and explore the latest emerging technology – all while growing their professional network of service leaders from all corners of Europe.

“The event perfectly balances educational and interactive sessions, intertwined with structured networking and social activities, in the lovely city of Hamburg: the ‘gateway to the world.’”-Thomas Igou, Content Director

All gathering at the five-star Hotel Atlantic Kempinski in the heart of Hamburg, service leaders from all over will come together to unleash Service 4.0: a new wave in value selling, service culture, IoT, Big Data, and more. The event will be an opportunity for these leaders to talk about the impacts of Service 4.0 on things like:

  • Servitization
  • Predictive Maintenance
  • Change Management
  • Service Design, and more.

Join Syncron and the rest of the European service leadership community to learn how these transformations will impact aftermarket service organizations in the coming year. Our own Gill Devine and Erik Kjellström will be among the speakers at the event, and will be around to network and meet with some of the emerging organizations all gathering in Hamberg. We hope to see you there – tweet us @SyncronSCM to connect with a Syncron team member at the event!