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Mark Homer

Mark Homer

Digital Transformation Specialist and Smart Services Coach

Mark Homer is a partner with Field Service Associates. He’s a digital transformation specialist and Smart Services coach with 30 years in service leadership, compliance and service technology. Previously, Homer was SVP at ServiceMax, where he was responsible for global customer digital transformation, ISV Technology Partners and corporate development projects. At GE Digital, he was a leading voice at industry forums and events on digital service transformation, the use of digital twins and AI-based predictive technologies and implementing asset performance management and field execution platforms.
Service Fulfillment Service Supply Chain
Balancing Aftermarket Service With Rising Costs
Automotive Consumer Goods
Build a Resilient Aftermarket Service Business (Part 3)