Boost Dealer Loyalty. Grow Parts Revenue.
Better service. Happier dealers. More parts orders.
Trusted by Manufacturers in 80+ Countries
Are Your Dealers Working for You?
Dealers are the link between your brand and your customers. You know what they buy from you, but not what they actually sell. And if you don’t know which parts are moving, you can’t stay ahead of demand, to make the sale or turn inventory.
-
-
Past purchases don't match actual parts sales to the end customer
-
Dealer loyalty is not guaranteed
Syncron Dealer Parts Planning
The #1 collaborative Retail Inventory Management (RIM) solution for OEMs with dealer networks. Sell more parts, together.
Improve Dealer Loyalty
Simplify ordering and automate replenishment so dealers spend less time on stocking decisions, and more time helping customers.
Increase Parts Sales
Suggest recommended orders and stock levels proactively and never miss a sale.
Reduce Returns and Rush Costs
Set and enforce policies to reduce excess stock, unwanted returns, and emergency shipping.
Improve Service Outcomes
Ensure critical parts availability to increase service levels and customer satisfaction.
Collaborate with Dealers to Sell More, Together
Simplify parts ordering with our dealer-friendly solution to foster collaboration and increase parts sales.
Set Stocking Policy
Define stocking policies for each dealer location.
Extract POS Data
Capture dealer sales, stock, and order data.
Automate Stock Levels and Reordering
Recommend stock levels and propose new orders.
Get One-Click Approvals
One-click approvals become automated orders.
Reduce Unwanted Returns
Control parts buy back with recommended smart returns.
Connect Dealers Across Your Network
Easily transfer unsold stock between dealers.
Integrated with Your Dealer Network
Syncron works with hundreds of dealer management systems. Reduce dealer planning time to as little as 15 minutes a day with smart, fast, easy restocking.
Learn More About Managing a RIM Program
Retail Inventory Management: The OEM Playbook for Dealer...
Retail Inventory Management: A Leadership Mandate for OEMs...
Aftermarket margins are 2–3x higher than new equipment, and customers spend 3–5x more on parts and service over the...
Build vs. Buy: The Hidden Costs of Going It Alone
At first glance, building your own RIM solution can seem like the most logical path. You retain control. You leverage...
Scot JCB Identifies Trends to Better Manage Inventory
With Syncron Retail Inventory, Scot JCB maintained parts availability and a seamless customer experience during times of volatility.
Syncron Retail Inventory Helps CLAAS Reduce Parts Order Process by 20%
When profitability depends on growing seasons, CLAAS relies on Syncron Retail Inventory to keep critical parts available.
Frequently Asked Questions
Have questions about our solutions? We've got answers.
Why build a RIM program?
A RIM program helps manufacturers and dealers win more sales and provide better service, together. Rather than dictating what dealers must do, modern RIM programs are built around collaboration, empowering dealers with the tools, insights, and support they need to better serve customers while staying aligned with OEM objectives.
What is Retail Inventory Management (RIM)?
Retail inventory management (RIM) is the process of tracking, planning, and replenishing parts inventory across a dealer network. It ensures the right parts are available at the right location to meet demand and support service outcomes.
How does better inventory planning increase parts sales?
When the right parts are in stock at the right time, dealers can fulfill more service requests. This reduces lost sales and improves customer satisfaction, directly increasing parts revenue.
Can Syncron help reduce excess inventory and returns?
Yes. Syncron enables OEMs to define stocking policies and align inventory with demand. This reduces overstocking, limits unnecessary returns, and lowers rush shipping costs.
How does Syncron support collaboration with dealers?
Syncron connects OEMs and dealers through shared data and streamlined workflows. With one-click approvals and automated ordering, both parties can make faster, more aligned inventory decisions.
Why use Syncron for Retail Inventory Management (RIM)?
Syncron provides both the software (Syncron Dealer Parts Planning) and institutional know-how to develop a successful RIM program. Syncron customers get a purpose-built solution for influencing dealer parts stocking and ordering along with support with program design, policy templates, and change management to drive adoption and ensure ROI. Syncron Dealer Parts Planning customers see increased service levels, parts sales, and dealer loyalty as well as reduced inventory and rush freight costs.
Still have questions?
Contact us and one of our experts will be in touch
Sell More Service Parts with Our Aftermarket Focused Solutions
Talk to a RIM expert today
.png?width=260&height=54&name=Layer_1%20(1).png)