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  • SLM Platform
    Features
    Featured service lifecycle management capabilities.
    End-to-End
    AI-Powered
    Data-Driven
    Service-Based
    Compounding ROI
    Business Models
    Enabling business model innovation.

    Value-Based Pricing
    Servitization
    Circular Economy
    The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
  • Solutions
    Pricing
    Price service contracts and spare parts with AI-powered precision.
    Parts Pricing
    Service Contract Pricing
    Inventory
    Boost parts sales and reduce carry costs with ML-powered inventory management.
    Parts Planning
    Dealer Parts Planning
    Service Fulfillment
    Service customers with outstanding experiences
    Warranty Management
    Depot Repair
    Technician Enablement
  • Industries
    Aerospace
    Industrial Power & HVAC
    Agriculture
    Material Handling Equipment
    Automotive
    Medical Technology
    Construction & Mining
    Production Machinery
    Consumer Durables
    Dealers & Distributors
    Deliver customers exceptional service – parts, pricing and maintenance every time from a single platform.
  • All Resources
    Plan streamlined service with optimized inventory
    White Papers
    Events
    Reports
    Customer Stories
    Blog
    Newsroom
    Resource topics
    Inventory
    Pricing
    Service
    Technology
    Research
    Analyst Reports and Research
    Modernizing The Aftermarket: Market Research 2024
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Author: Dave Hart

Profile picture of Dave Hart
About Dave Hart
David Hart is a partner with Field Service Associates with over 35 years’ experience in field service management. His decades of field service management and customer transformation experience gives him a unique perspective on how organisations run their field service businesses. Hart was the Executive Vice President of corporate development at ServiceMax managing their partner and acquisition strategy, he also ran their customer support and success teams where he increased NPS 44 points in his tenure.

Posts by Dave Hart

5 Aftermarket Strategies That Support CFOs in the Automotive Industry

Jan 14, 2025

The automotive industry is in the midst of a profound transformation.  Driven by the rapid… from 5 Aftermarket Strategies That Support CFOs in the Automotive Industry

Posted in Automotive, Blog Post

Build a Resilient Aftermarket Service Business (Part 2)

Apr 20, 2023

Life is full of challenges. Whether it’s finding a parking spot, dealing with a difficult… from Build a Resilient Aftermarket Service Business (Part 2)

Posted in Blog Post, Service Lifecycle Management, Supply ChainTagged aftermarket, business trends

Building a Robust Aftermarket Service Business for Long-Term Growth

Apr 13, 2023

Have you ever wondered why the word resilience resonates with so many people? It’s not… from Building a Robust Aftermarket Service Business for Long-Term Growth

Posted in Service Fulfillment, Supply ChainTagged aftermarket, business trends
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