Unlocking the Aftermarket Advantage with AI

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Faye Baker

AI might be dominating headlines, but for many manufacturers, the question isn’t about what it can do but where it can make a measurable difference. 

In a recent Inbound Logistics article, Syncron’s Chief Product and Technology Officer, Sean O’Neill, explores one of the most promising answers: the aftermarket. 

From dynamic pricing to predictive inventory planning, AI is helping OEMs move beyond tactical firefighting toward smarter, more revenue-focused aftermarket service strategies.  

But, unlocking that potential demands tight alignment across functions, a strong technology foundation, and a strategic understanding of where AI can truly move the needle. 

Read the article to learn how AI in the aftermarket opens the door to healthier margins, higher service levels, and happier customers. 

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