Minimize Costly Downtime With Efficient Warehouse and Field Operations
Integrate the parts supply chain and connect field technicians, warehouse and maintenance teams to offer exceptional service – parts, pricing and maintenance every time from a single platform.
- Complete purpose-built AI-powered service lifecycle management (SLM) platform.
- IDC Worldwide Manufacturing Service Parts Management Applications Leader.
- Trusted by Dubai Airports, MHI RJ Aviation Group, Safran, Gulfstream and more.
Streamline inventory management to boost operational efficiency
Avoid delays, improve mean-time-to-repair, reduce ageing work orders and maintain target customer service levels across the parts supply chain with multi-echelon inventory optimization. Lower stock holding, freight, and other parts supply chain costs. Automate restocking planning with virtual warehousing and returns management. Improve compliance with incentive management and depot level KPI reporting.
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Lower supply chain costs.
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Automate restocking planning.
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Depot level KPI reporting.
Maximize value with maintenance services
Improve utilization of Field Engineers, automate mandatory service tasks, and increase compliance
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Unify all field service components in one tool.
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Respond to customer complaints in record time.
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Field teams focused on your customers, ensuring brand loyalty.
Empower Field Service Technicians
Support mobile teams in any language and on any device with the knowledge they need when they need it. Access to on-hand knowledge, step-by-step illustrations, exploded diagrams, technical support, parts, and tools needed to perform service jobs. Search for and order parts anytime, anywhere through centralized and mobilized parts catalogs. Empower self-service, improve technician capability and productivity, and resolve issues faster.
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On-hand access to knowledge.
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Centralized and mobilized parts catalog.
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Empower self-service, resolve issues faster.
Mobilize field engineers
Precision pricing: Secure profit margins and contracts
Protect margins with consistent and predictable cost analysis throughout the length of the service contract. AI analysis of parts, material, labor, travel etc. costs to predict how they will behave over the contract life cycle. Simulate how adjustment of contract parameters affects contract profitability and risk exposure. Review evidence-based risk assessments of performance or volatility of historical contracts.
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AI contract lifecycle analysis.
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Simulate contract parameters.
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Review evidence-based risk assessments.
Synchronize your parts supply chain
Synchronize aftermarket services
Syncron is the only platform that connects and synchronizes every aspect of aftermarket service globally for a more robust, efficient, precise, and profitable service. Reduce stockouts and excess inventory by aligning parts availability with predicted demand patterns. Adjust parts pricing dynamically based on demand forecasts and market conditions. Use data to unlock opportunities across the entire service supply chain and inventory ecosystem.
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Predicted demand patterns.
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Dynamic parts pricing.
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Dealer network data visibility.
