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Trusted by the best

  • Toyota
  • Putzmeister
  • Mitsubishi Motors
  • Claas
  • Harley Davidson
  • Nissan
  • Kawasaki
  • Caterpillar
  • Manitowoc

Aftermarket designed: For scale & complexity

Syncron enables manufacturers to manage growing dealer networks with deep expertise in delivering RIM programs and intelligent parallel processing.

  • Syncron Depot level KPI reporting.
  • Syncron Compliance and incentive management.
  • Syncron Import file validation and alerts.
Aftermarket designed: For scale & complexity

Shift the curve: Take a blended approach

Syncron Dealer Parts Planning allows you to deliver greater service levels at a given level of inventory investment by forecasting an improved mix and distribution and take a blended approach to improve service levels at the lowest possible cost.

  • Syncron Forecast an improved mix and distribution.
  • Syncron Lower costs.
  • Syncron Improve service levels.
Shift the curve: Take a blended approach

Service levels vs. investment

Service levels vs. investment
Service levels vs. investment
Raising or lowering service levels or parts availability has a corresponding effect on the inventory investment required to maintain them.
Adding or reducing inventory investment has the same effect to service levels – effects are heightened at both extremities.

Synchronize your dealer supply chain

Parts visibility: Close the gap

Use data to unlock opportunities across the entire dealer network service supply chain and inventory ecosystem. Synthesize millions of data points to produce clear and actionable insights. Travel back in time and use “what if” analyses to predict business outcomes. Use GPS data to track equipment in the field and their location.

  • Syncron Synthesize data points.
  • Syncron Scenario analysis.
  • Syncron Track equipment usage and location.
Parts visibility: Close the gap

Collaborate to grow wallet share

Most value from service level improvement is at customer-facing distribution points. Capture and automate strategies for managing dealers’ inventory. Help dealers order parts in the most economic quantities. Improve dealer inventory management with cluster analytics. Integrate dealer order schedules and plans in your parts distribution center (PDC) planning.

  • Syncron Economical dealer parts ordering.
  • Syncron Cluster analytics.
  • Syncron Integrate dealer order schedules and plans.
Collaborate to grow wallet share

Best-in-class companies are 30% more likely than all others to be managing inventory at the network level, which includes dealers and other distributors.

Aberdeen Group

Improve working capital

Fine-tune demand forecasting

Analyze varying data sets and apply best-fit algorithms. Calculate probabilities for different demand outcomes. Schedule and adjust planned events, such as recall campaigns and maintenance. Utilize hub and spoke to get parts to smaller dealers, faster.

  • Syncron Calculate demand outcomes.
  • Syncron Schedule and adjust planned events.
  • Syncron Get parts to dealers faster.
Fine-tune demand forecasting

Automate refills & returns

Empower dealers to execute established calculated inventory replenishment policies. Automate dealer stock replenishment, level supplier loads at parts distribution centers (PDC), simplify dealer parts returns.

  • Syncron Mitigate risk of run-outs.
  • Syncron Increase first-time-fix rate.
  • Syncron Incentivize participation and compliance.
Automate refills & returns

Designed For Complex Networks

Designed For Complex Networks
Designed For Complex Networks

Encourage dealer participation and facilitate transactions between dealers.

Encourage dealer participation and facilitate transactions between dealers.

Proven: Return on investment (ROI)

Part availability, or service level, is the main driver of customer satisfaction in after-sales service. Syncron is IDC Worldwide Manufacturing Service Parts Management Applications Leader and aftermarket specialists.

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enterprise clients
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decrease in freight and other costs
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increase in parts availability
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instances in over 100 countries
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parts inventory reduction