AI-powered service lifecycle management
Embed Intelligence in Your Aftermarket Services
Syncron’s SLM platform provides a natively connected environment & best in class out-of-the-box AI models configurable to your specific needs and enables your data scientists to work together with us, or privately to run, extend and create AI/ML models.
- Out-of-the box AI models.
- Bring Your Own Models (BYOM).
- SLM Data Central for data scientists.
Redefine what is possible across your service lifecycle
Syncron’s SLM platform utilizes fine-tuned artificial intelligence to transform aftermarket and aftersales service lifecycle management and redefine what is possible across planning, pricing, and servicing.
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Identify new revenues.
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Reduce risk & costs.
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Deliver highly accurate services.
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Improve business alignment.
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Agility, innovation, & experimentation.
Intelligent demand planning
AI analyzes a broad array of inventory stocking variables, including historical sales and service data records, economic indicators, and market trends to provide the most advanced and nuanced understanding of demand drivers available.
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Extensible forecasting.
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Probabilistic demand & pick forecasting.
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Continuous decision refinement.
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Clustering & affinity analysis.
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Outlier detection & failure analysis.
Smart price optimization
Pricing managers can understand customers’ willingness to pay for a product, their reactions to different pricing strategies, how changes in product mix, price, and volume affect sales and profitability.
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Price elasticity analysis.
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Item & customer segmentation.
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Fitted curve target price.
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Quotation win-rate analysis.
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Volume-price-mix analysis.
Contract & warranty claims management
Service contract managers and warranty managers can use market and historic data, including usage and service history to accurately predict cost-to-serve and detect fraud to protect margins and speed the claims process.
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Cost prediction.
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Risk-based contract pricing.
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Advanced pattern detection.
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Claims scoring.
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Automated claim verification.
