With 98% of customers demanding maximized product uptime, but only 33% of manufacturers equipped to offer it today, there is a clear gap between expectations and reality. Complete the form to receive your copy of this exclusive research report.
For decades, manufacturers have been focused on repair execution – repairing a product after it has already broken down. However, 98% of today’s customers indicated they want to see maximized product uptime prioritized in their manufacturers’ service agreements, but only 33% of manufacturers offer this today. This is driving manufacturers to shift their focus from repair execution to repair prevention – or maximizing product uptime.
Complete the form above to learn about customers demanding maximized product uptime, manufacturers understanding they need to deliver it, but not having the infrastructure in place to support it.
